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Bestpass

Optimizing Toll Management for Commercial Fleets
Toll App for Web & Mobile - Efficient Fleet Toll Management
B2B
SaaS
Logistics & Supply Chain
Project Overview

Bestpass Toll is a comprehensive platform designed to streamline toll management for commercial fleets nationwide. The project involved creating an intuitive dashboard and a seamless, responsive experience across both web and mobile applications to reduce administrative burden and enhance operational efficiency.

Our Solution & Approach

The solution focused on developing a user-friendly interface that simplifies toll management for commercial fleets. Key components included a custom MUI design system, vehicle and device tracking, and a streamlined payment collection process. Detailed wireframes and high-fidelity prototypes ensured a seamless and consistent experience across devices.

Impact & Results

The platform launch yielded notable improvements in efficiency and satisfaction. Toll management time decreased by 30%, user satisfaction rose by 25% due to simplified navigation, and the platform’s scalable design supported fleets of various sizes.

Looking to Streamline Operations?

Bestpass demonstrates how a streamlined design approach can significantly reduce administrative burden while enhancing user satisfaction. If you're ready to boost efficiency and improve user experience for your team, reach out to explore a tailored solution for your business.

Key Deliverables
  • Custom MUI design system for a consistent, responsive experience
  • High-fidelity clickable prototypes for streamlined user interaction
  • Comprehensive toll and fleet management dashboard
  • User research and testing sessions to validate design decisions
  • Weekly demos to ensure alignment and iterative improvements
  • Optimized mobile and web interfaces for ease of use
  • AAA accessibility compliance for an inclusive experience
Tools Used:

Figma, JIRA, Miro, Storybook, Notion, Adobe Suite

Target Audience

The target audience for Bestpass includes fleet managers, operators of commercial fleets, and rental companies, ranging from small to large-scale operations. These users require an efficient toll management platform that simplifies operational complexity and reduces administrative workload.

Portrait of Chay Land, a senior product designer, smiling and looking professional. Chay has dark hair, wearing a business casual outfit, with a clean background that highlights her friendly and approachable demeanor.
Ready to take your product to the next level?

Let’s discuss how we can bring your innovative ideas to life.

-Chay Land, Product Design Consultant

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